Customer Connect is California's child support self-service information system. With convenient 24/7 access, customers have the ability to access their account information either on-line or by calling the toll-free automated phone system.
Use Customer Connect to:
- Update your account information
- Obtain individual case information
- Obtain payment information, including account balances, payments received, and payments made
- Make a payment
- Reset or change your PIN
- Verify appointment dates and times
Whether you are accessing Customer Connect on-line or by calling the toll free number, please be sure to have your Social Security Number (or Participant ID) and personal identification number (PIN) ready to access case-specific information.
- Secure Self-Service Website
- California Department of Child Support Services Customer Connect
- Self-Service Toll-Free Number
- Phone: 866-901-3212
- TTY: 866-399-4096