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Account Inquiry
  • Account Inquiry

 
Customer Connect

Customer Connect is California's child support self-service information system. With convenient 24/7 access, customers have the ability to access their account information either on-line or by calling the toll-free automated phone system.

Use Customer Connect to:

  • Update your account information
  • Obtain individual case information
  • Obtain payment information, including account balances, payments received, and payments made
  • Make a payment
  • Reset or change your PIN
  • Verify appointment dates and times

Whether you are accessing Customer Connect on-line or by calling the toll free number, please be sure to have your Social Security Number (or Participant ID) and personal identification number (PIN) ready to access case-specific information.

 
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