Customer Connect is California's child support self-service information system. With convenient 24/7 access, customers have the ability to access their account information either on-line or by calling the toll-free automated phone system.

Use Customer Connect to:

• Update your account information
• Obtain individual case information
• Obtain payment information, including account balances, payments received, and payments made
• Make a payment
• Reset or change your PIN
• Verify appointment dates and times

Whether you are accessing Customer Connect on-line or by calling the toll free number, please be sure to have your Social Security Number (or Participant ID) and personal identification number (PIN) ready to access case-specific information.