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Customer Self-Service
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For existing customer's, the following link will take you to California's self-service, child support case information system: Customer Connect.
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To Reach Us By Phone:
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Main 24-Hour Information Line
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(866)901-3212
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Call this number 24 hours / 7 days a week to obtain
general information regarding our office and services
provided. To access case specific information, please
be sure to have your Social Security Number (or Participant ID)
and personal identification number (PIN) ready.
To speak to a Child Support Services
representative, you must call Monday through Thursday,
between the hours of 7:00 a.m - 5:30 p.m.
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To Reach Us By Mail:
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General Correspondence
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Department of Child Support Services
P.O. Box 4189
Modesto, CA 95352-4189
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Payment Remittance
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State Disbursement Unit
P.O. Box 989067
West Sacramento, CA
95798-9067
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Please be sure to always include your case number on
any written correspondence or when remitting payment to
our office.
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To Send Us A Fax:
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(209)558-3135
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To Visit Our Facility:
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251 East Hackett Road
Modesto, CA
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Our lobby is open Monday through Thursday, between the
hours of 7:00 a.m - 6:00 p.m. To obtain directions to
our facility, "Click
Here".
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Office Holidays: (Please also see mandatory office closure dates below)
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1/2 day Christmas Eve/Christmas Day (Monday and Tuesday)
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December 24-25, 2012
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New Year's Day (Tuesday)
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January 1, 2013
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Dr. Martin Luther King Jr. Day (Monday)
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January 21, 2013
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President's Day (Monday)
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February 18, 2013
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Memorial Day (Monday)
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May 27, 2013
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Independence Day (Thursday)
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July 4, 2013
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Labor Day (Monday)
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September 2, 2013
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Veteran's Day (Monday)
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November 11, 2013
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Thanksgiving Day (Thursday and Friday)
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November 28-29, 2013
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1/2 day Christmas Eve/Christmas Day (Tuesday and Wednesday)
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December 24-25, 2013
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Mandatory Office Closure:
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In addition to normal County of Stanislaus Holidays, due to budgetary constraints DCSS will be closed on the following date(s):
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December 24, 2012 (1/2 day Christmas Eve holiday / 1/2 day mandatory closure)
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December 26-27, 2012
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December 31, 2012
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