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Contact Us
  • Contact Us

Customer Self-Service
For existing customer's, the following link will take you to California's self-service, child support case information system: Customer Connect.

To Reach Us By Phone:
Main 24-Hour Information Line (866)901-3212
Call this number 24 hours / 7 days a week to obtain general information regarding our office and services provided. To access case specific information, please be sure to have your Social Security Number (or Participant ID) and personal identification number (PIN) ready. To speak to a Child Support Services representative, you must call Monday through Thursday, between the hours of 7:00 a.m - 5:30 p.m.
To Reach Us By Mail:
General Correspondence Department of Child Support Services
P.O. Box 4189
Modesto, CA 95352-4189
Payment Remittance State Disbursement Unit
P.O. Box 989067
West Sacramento, CA 95798-9067
Please be sure to always include your case number on any written correspondence or when remitting payment to our office.
To Send Us A Fax:
(209)558-3135

To Visit Our Facility:
251 East Hackett Road
Modesto, CA

Our lobby is open Monday through Thursday, between the hours of 7:00 a.m - 6:00 p.m. To obtain directions to our facility, "Click Here".

Office Holidays: (Please also see mandatory office closure dates below)
1/2 day Christmas Eve/Christmas Day
(Monday and Tuesday)
December 24-25, 2012
New Year's Day (Tuesday) January 1, 2013
Dr. Martin Luther King Jr. Day (Monday) January 21, 2013
President's Day (Monday) February 18, 2013
Memorial Day (Monday) May 27, 2013
Independence Day (Thursday) July 4, 2013
Labor Day (Monday) September 2, 2013
Veteran's Day (Monday) November 11, 2013
Thanksgiving Day (Thursday and Friday) November 28-29, 2013
1/2 day Christmas Eve/Christmas Day
(Tuesday and Wednesday)
December 24-25, 2013
Mandatory Office Closure:
In addition to normal County of Stanislaus Holidays, due to budgetary constraints DCSS will be closed on the following date(s):
December 24, 2012 (1/2 day Christmas Eve holiday / 1/2 day mandatory closure)
December 26-27, 2012
December 31, 2012
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