Contact Us
Customer Self-Service
For existing customers, the following link will take you to California's self-service, child support case information system: Customer Connect.
To Reach Us By Phone:
- Main 24-Hour Information Line:
- (866) 901-3212
Call this number 24 hours / 7 days a week to obtain general information regarding our office and services provided. To access case specific information, please be sure to have your Social Security Number (or Participant ID) and personal identification number (PIN) ready. To speak to a Child Support Services representative, you must call Monday through Friday, between the hours of 8:00 AM - 4:45 PM
To Reach Us By Mail:
- General Correspondence:
-
Department of Child Support Services
P.O. Box 4189
Modesto, CA 95352-4189 - Payment Remittance:
-
State Disbursement Unit
P.O. Box 989067
West Sacramento, CA 95798-9067
To Send Us A Fax
- Main Fax Line:
- (209)558-3135
To Visit Our Facility
251 East Hackett Road
Modesto, CA
Our lobby is open Monday through Thursday, between the hours of 8:00 a.m. - 5:00 p.m. Obtain directions to our facility.
Office Holidays - Lobby and Live Customer Support:
(Please also see mandatory office closure dates below)
- New Year's Day (Monday) January 1, 2024
- Dr. Martin Luther King Jr. Day (Monday) January 15, 2024
- President's Day (Monday) February 19, 2024
- Memorial Day (Monday) May 27, 2023
- Juneteenth Day of Observance (Wednesday) June 19, 2023
- Independence Day (Thursday) July 04, 2024
- Labor Day (Monday) September 02, 2024
- Veteran's Day (Monday) November 11, 2024
- Thanksgiving Day (Thursday) November 28, 2024
- The Day After Thanksgiving Day (Friday) November 29, 2024
- Christmas Eve (Tuesday) December 24, 2024
- Christmas Day (Wednesday) December 25, 2024
